See what people are saying about Lakeland Travel & Cruises
Hi Becca---thanks for welcoming us back and sorry it has taken us a while to get back to you.... We had an awesome trip! Cruise was good, lots to do, no sea-sickness:) Saw lots of sea lions, sea otters and whales spouting. Glaciers were calving--cool....cause we're all about the nature stuff. Our Totem Bight excursion was excellent, as well as the salmon bake following the gold panning excursion----clean, delicious, helpful, and mosquito free! Charming atmosphere... Our Denali portion of the trip went without a hitch--perfectly clear views of McKinley for 2 days. We highly recommend the green transit bus ride into Denali. Thank you Becca for all your help. We're giving you our honest feedback... hope this helps. Let us know about the whale watching thing. Thanks!
-Val and Ed
Alaska Cruise and Land Tour
-Val and Ed
Alaska Cruise and Land Tour
"I just booked a cruise with Lakeland Travel and had a great experience. I worked with Becca Rhode who was very professional, knowledgeable and thorough. Becca worked quickly and efficiently and advocated for us with the cruise line. I would work with her again in a heartbeat and encourage others to do so as well. Definitely a 5 star experience!"
-Chris Denniston
-Chris Denniston
"Hi Becca, Just wanted to let you know our vacation was wonderful! Island was beautiful, resort as well. Everyone there was extremely accommodating. Our room was also very, very nice and had a beautiful view of the ocean. The resort itself is small and quiet, which was perfect for us. They do have kayaks and paddle boards. They will also arrange any excursions you would like to take. Food was excellent with many choices. We really enjoyed the beauty, sun and warmth. We plan on going back in a few years. Thanks for all the arrangements you made for us. Looking ahead to 2020. Maybe a cruise to Panama Canal if you have any suggestions." Judy T.
-Judy T
Calabash Cove Resort & Spa - St. Lucia
-Judy T
Calabash Cove Resort & Spa - St. Lucia
"Hi Becca, we had an awesome time, Thank you so much for a lovely trip. Everything was so nice. The Shadow Mountain Resort is a definite must. It was like having your own apt. Sydney had her own room with a beautiful bath and walk-in shower and we did as well. Great big kitchen, dining room, second floor great view wrap around balcony. Right near the pool, heated and a very nice big hot tub. Everything very clean, people very kind and helpful. We did a lot of running and walking. Syd and Denis climbed one of the mountains up to the 30 ft. Lighted cross at the top. So beautiful. We definitely want to go back again. You were so great to work with, hope you don’t mind I have shared your name with several already. Flights were great. Thank you again so very much, we will be back."
-Denis, Mary and Sydney Debroux
-Denis, Mary and Sydney Debroux
"Hi Colleen We had an awesome time! Thank you for a great recommendation! Everything was great and ended up being one of the best trips we've been on. Room was great with an ocean view, weather was perfect, people were very nice and food was good. I did do a couple dives and my wife was able to do some snorkeling at the same time. We saw a couple of humpback whales while we were on the boat which they said were lucky because most of them had already left to head north for the summer. I saw a huge green sea turtle and Brenda saw a pod of about 20 dolphins. Water was a little cool and the visibility wasn't the best but I still saw some cool stuff. We ended up booking 3 excursions because if you booked 2 you got the third free so we did the snorkeling/diving, a UTV tour up in the mountains in the countryside, and the Rhythms of the Night which was really cool and should be recommended to anyone else going there. We booked everything with Amstar. They were top notch! Very good to work with. Thanks again for a great trip!"
Puerto Vallarta, MX
Puerto Vallarta, MX
"Becca, Aston Maui Kaanapali Villas was an excellent choice for our stay. We loved the room with the full kitchen. What a plus! It was also right on a beautiful beach. We were able to snorkel right at our beach. We rented equipment for the week from the hotel. How easy. The free trolley service from the hotel to the Whalers Village as well as a Luau at another hotel was very convenient. We saw many whales right from the hotel beach and also on our fishing charter and the Pacific Whale Foundation Whale Watch. We took the road to Hana. What beautiful flowers, waterfalls, trees, and beaches. Thank you for all the advice and finding the right hotel for our family."
-The Hamerla family
Hawaii
-The Hamerla family
Hawaii
"Becca, I wanted to take the time to let you know how everything went. We had a great time on the ship. Even though it was an older ship it really was well maintained and the staff was great. We loved Havana. I would love to go back and spend more time there. We booked a tour in two old cars and had a blast with both our drivers and tour guides. We felt very safe everywhere we went in Havana even when we just wandered by ourselves. I would highly recommend this cruise to anyone who would like to see Havana while it still has its old charm."
Thanks again, Tracy
Guests on Royal Caribbean - Empress of the Seas
Thanks again, Tracy
Guests on Royal Caribbean - Empress of the Seas
"Colleen, Trip was great! Made some good memories :) Highlights for me: two Broadway shows, Waitress and Phantom, taking the kids skating at Rockefeller Center (the tree was still up and lit!), dinner at Carmines, the 9/11 Memorial. Feedback on the hotel: The location was great just a block off of Times Square. It was very clean and stylish! They had the best free breakfast I've ever had! Really good with practically everything you could imagine. We didn't eat there other than breakfast so I can't speak to that. I thought the staff was friendly. Had drinks in the bar one night and that was nice. Needed a room key to use the elevator going up-a little inconvenient (especially when they didn't inform us of that when we checked in) but a good safety feature. I also liked that you had to put your room key in a slot by the door to use the lights. Good way to save energy and we always knew where the key was! I'll send a couple pics I took."
Thanks for all your help! Sandy
Girls NYC trip
Thanks for all your help! Sandy
Girls NYC trip
"Hi Becca, We had an absolute amazing time in Bora Bora. It really is a gorgeous place and perfect for a honeymoon! Thank you for everything you did to make our trip perfect! Thank you!
Bora Bora Honeymoon
Bora Bora Honeymoon
"Good Morning Becca, We had a wonderful time on our trip to Now Larimar in Punta Cana. The weather was beautiful, our place was lovely & the food was excellent. The waiters & staff couldn’t have been more hospitable. We pretty much stayed at our resort other than a boat excursion which was much fun. The grandkids also enjoyed the Kids Club. The choices of pools, food & drink was great. I would definitely recommend this resort to anyone. The entertainment was good & also had a cute Christmas program for the kids with Santa arriving by helicopter onto the beach with a fun program. Thank you for your recommendation of this resort."
-Nasi Family
Punta Cana, DR
-Nasi Family
Punta Cana, DR
"Hi Becca! The cruise was awesome! Everything went like clock-work. Loved the hotel in San Juan and would love to see more of that island. The people were very nice everywhere we visited. It was sad to see the devastation from the hurricanes and we are so happy the cruise lines are helping these countries recover. I think our boys got quite an education along the way! My one and only complaint would be the food in the main dining room on the ship. The last (2) cruises we went on seemed to have such good food. This time, not so much. Tried the specialty dining and again, it fell short of the last (2) ships. The Alaska cruise was top notch in food and service and this one just didn’t hit that standard. Just an FYI. Not complaining ! We would do this trip again! (The ship could’ve been a tiny bit bigger) Thank you guys for putting together a great trip for us! We did a bunch of excursions, so if you need input on any of those just let me know!!
-Tess
Guests on Royal Caribbean - Jewel of the Seas
-Tess
Guests on Royal Caribbean - Jewel of the Seas
"Hi Becca: The trip was fabulous; the food, room, entertainment, etc., was great. We would definitely go there again!"
-Amy
Dreams Playa Mujeres
-Amy
Dreams Playa Mujeres
"I loved it. I would go back in a heart beat. Very romantic feeling so great for honeymooners, anniversary or just couples trip. Gorgeous beach that you can literally snorkel right from the beach and see turtles."
Secrets Akumal
Secrets Akumal
"Hi Colleen – Happy New Year to you too!! I would say our trip was a slam-dunk success! As a group, I think we are fairly flexible folks, including the kids (of course I would say that ha ha) and all during the trip, I wanted to be sure to remember stuff so I could give you great feedback. First I want to say, the Club MoBay (MJB Arrival & Departure VIP Service) AND Amstar (private transportation) was well worth the extra cost. The xxxxx and xxxxx families who have traveled much more than xxxxx and I were so impressed. And, both families said “how would we ever travel again and not have the VIP Service and private transportation!" Because it was the holidays, and the airports packed…..being able to “fast track” through all the lines was incredible. The Club MoBay staff were very very accommodating on our arrival. Transportation was wonderful. Prior to the trip, I had talked-up the double-family rooms…so the grandchildren were of course “expecting” a lot. They were not disappointed!!! The Double-Family rooms were perfect…the kids loved it, the parents loved it! Our 3 rooms were not together, but that didn’t matter. The resort explained that they only had one set of rooms like that on each floor, so they couldn’t be next to each other. Also our room was not near them, but as it worked out that didn’t matter at all. Our room with the ocean-view balcony was always the gathering place for everyone anyway. The rooms were close enough so it was great. When we talked to you about selecting a resort that was appropriate for our grandchildren ages 10,11,13,and 14 this was the perfect spot. Next door to this resort, also Iberostar seemed to cater to younger kids, so our resort, Iberostar Rose Hall Beach was 100% on the mark. They had this cool entertainment Staff…..well, they made the trip memorable for our grandchildren! The first night (Saturday night) two of our grandchildren the 10 and 13 yr olds were on the stage doing Karaoke. None of us could believe it. The next day and the rest of the week, the entertainment staff were always looking for our kids to get the other kids engaged. Games and activities, all day long!! The resort had a special kids Christmas day of events on the 25th, and that was wonderful. Oh, and there was plenty of adult stuff going on too! In advance, we had to set up each evening dinner reservations – each restaurant required that, so in order to eat together usually it was 8:30 - 9 PM, which was fine. Apparently 10 people is a big group. We ate in the buffet, breakfast and lunch. Great food, we all ate too much!!! The overall fav restaurant was the “Hibachi” …….they catered to the kids a lot, but also the food was by far the best. We went there two nights, and tried to get in more but they were always full. We went to the Cajun restaurant once and that food was ok-good, service was a bit slow, but still ok. We did two excursions, one to Mystic mountain, included the zip line, bob sled, chair lift – it was a full day! Awesome excursion, lots of fun…yes xxxxx and I did it all with the kids!!! Second excursion was the Catamaran snorkeling, and trip to Margaritaville. At the resort a few went parasailing too. I just realized you surely didn’t need to get this much feedback…ha ha. We had a great time, Colleen and your ears must have been ringing all week because xxxxx and I were talking about how fun it has been to work with you. We always felt confident that you had our best interest in mind, and we trusted you completely. We would recommend this resort to anyone wanting a family vacation, with warm sunny weather. The facilities were clean and beautiful! Thanks for all your help with so many details!"
-Family Trip
Jamaica
-Family Trip
Jamaica
"Hi Colleen! The St Lucia trip was amazing...probably the best vacation we have ever had! The Sandals La Toc was just beautiful and the customer service definately 5 stars. The group perks that you were able to get us were perfect. They did the cocktail reception for us on the beach the first night and it was wonderful. The catered private dinner on our last night was up on the Ocean View Sunset Bluff at sunset and just amazing. We had the same bartender Gary and server Stetha for both events and they became like family lol. Loved them! Our 5 rooms were perfect in a great location...garden view. The walk up the hill was a little hard for Lisa with her MS, but we were able to get the golf cart shuttle from the staff for her so it really was no problem. The resort had amazing live entertainment every night and events going on 24//7. Never a dull moment! We had reservations set up for us every night at the top restaurants by the group coordinator so we never had to worry about that which was so helpful! We did several excursions while we were there: 1. Snuba with Island Routes- John and kids loved it. Was long transport to and from because they had several resorts to stop at for pick ups and drop offs but overall great trip. John did have an encounter with a black Sea Urchin that embedded 15 spines in his foot which we are still dealing with, but it didn't slow him down at all lol 2. Land and Sea Tour with Joe Knows Tours- They did a private charter just for our group and it was our favorite of the whole week! Amazing guides and sights and Rum Punch:) 3. Sunset Cruise with Joe Knows Tours- Private charter again and it was a blast. Beautiful views of Piton Mountains at sunset. The captain let John drive the speed boat most of tour so he was loving life! 4. Deep Sea Fishing Tour with Island Routes -4 hour tour way out into the ocean about 5-6 miles. Was a little rainy that day and choppy water so fishing wasn't great that day. Shelby did catch a Baracuda which was fun. Had a few in our family get a little sea sick. Our guide told us 2 days before our excursion, he had a group out and they caught a 600 pound Blue Marlin! Sure wish we had gone that day!! Flights on Delta were perfect.. Customs very smooth and easy in Atlanta. So glad you switched us to those flights! Lisa and Kevin had long lines in Miami with customs so we had the better gig! We can totally see why St. Lucia is one of your favorite islands...hard not to fall in love with this beautiful island with such wonderful people. We hope we can get back there again someday! Thank you again for helping us plan the perfect vacation and guiding me through a million questions in the planning process:) Laura"
-Laura Bute
St. Lucia
-Laura Bute
St. Lucia